Privacy & Data Protection

Privacy Policy

This policy explains how Elevon Group collects, uses, stores and protects your personal information when you visit our website, submit an enquiry, request a quote, or interact with our services.

Effective: 31 March 2026 elevongroup.co.za South Africa
01 Information We Collect +

We may collect personal information in the following ways:

  • Information you provide directly — name, company, email, phone number, project requirements, billing details, and anything submitted through forms, email, WhatsApp, phone calls or other communications.
  • Website usage data — IP address, browser type, device info, pages viewed, time on site, referral source and general interaction data.
  • Marketing and campaign data — ad clicks, landing page interactions, form submissions and conversion data linked to advertising or analytics platforms.
  • Files and project materials — documents, artwork, logos, briefs, specifications or media you provide during a project or enquiry.
02 How We Use Your Information +

We may use personal information to:

  • respond to enquiries, quotations and support requests;
  • provide website, automation, digital marketing, industrial or related business services;
  • manage projects, onboarding, proposals, invoices and customer relationships;
  • operate, maintain and improve our website, systems and services;
  • analyse campaign performance, lead quality, traffic sources and conversion activity;
  • send service updates, follow-ups, notices, proposals or marketing communications where permitted;
  • protect our rights, detect misuse, prevent fraud, and comply with legal obligations.
03 Cookies, Analytics & Advertising +

Our website may use cookies, pixels, tags and similar technologies to improve functionality, remember preferences, analyse traffic, measure campaign performance and support advertising.

  • We may use first-party and third-party cookies to understand how visitors use our site and how our marketing performs.
  • We may use tools such as Google Analytics, Google Ads, Meta or similar platforms, depending on what is active on the site at the time.
  • These tools may collect page visits, button clicks, traffic sources, session details, device information and conversion events.
  • You can manage cookie preferences through your browser settings or any consent tool made available on the site.
04 Sharing & Disclosure +

We do not sell your personal information. We may share it only where reasonably necessary, including with:

  • hosting, analytics, marketing, CRM, payment, automation, communication or cloud-service providers;
  • professional advisers such as accountants, auditors, legal advisers or insurers;
  • trusted contractors or service partners who need the information to help deliver services;
  • authorities, regulators or law enforcement where required by law or necessary to protect rights, safety or legal claims.
05 Data Retention & Security +
  • We keep personal information only as long as reasonably necessary for operational, contractual, legal, accounting and reporting purposes.
  • We use reasonable technical and organisational safeguards to protect information against unauthorised access, misuse, loss or alteration.
  • No internet transmission or storage method can be guaranteed completely secure.
06 Your Rights +

Subject to applicable law, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of incomplete, inaccurate or outdated information;
  • request deletion or restriction of certain personal information;
  • object to certain processing activities or withdraw consent;
  • opt out of direct marketing at any time.

To exercise any of these rights, contact us at sales@elevongroup.co.za. We may need to verify your identity before actioning a request.

07 Third-Party Links & External Services +

Our website or communications may contain links to third-party websites, platforms or tools. We are not responsible for the privacy practices, content or security of those services. Review their own privacy policies before providing information to them.

08 Children's Privacy +

Our website and services are not directed at children. We do not knowingly collect personal information from children without appropriate authority or consent where required by law.

09 Changes to This Policy +

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or business practices. The updated version will be posted on this page with a revised effective date.

10 Auto Starter Promotional Terms +

The following terms apply to Elevon Group's Auto Starter small business discount offer, and should be read alongside any applicable proposal, quote or service agreement.

Auto Starter Small Business Discount — Terms & Conditions
  1. This discount is available to qualifying small business owners purchasing the Elevon Group Auto Starter package.
  2. To qualify, the client must be a registered or active owner-operated business with 1–10 employees at sign-up.
  3. The discount applies to the once-off setup fee only unless otherwise stated in writing. Monthly fees remain at the standard rate.
  4. This offer is for new Auto Starter clients only and does not apply to existing projects, upgrades, renewals, or previously quoted work unless approved in writing.
  5. Clients may be asked to provide proof of business status or registration to qualify.
  6. The discount is not transferable, not redeemable for cash, and may not be combined with any other offer unless confirmed in writing by Elevon Group.
  7. The Auto Starter package includes only the services listed at the time of sign-up. Additional features, custom development, extra workflows or third-party costs will be quoted separately.
  8. Monthly services, hosting, software subscriptions, third-party platform fees, advertising spend, domain fees, Microsoft or Google licensing and external charges are excluded unless clearly stated as included.
  9. Work commences only once the required deposit or first payment has been received and all onboarding information has been supplied.
  10. Timelines may be affected by delays in receiving content, approvals, access, branding material or feedback from the client.
  11. Elevon Group reserves the right to decline, withdraw, pause or amend this promotion at any time without prior notice. Confirmed clients already accepted under the offer will retain the agreed discount.
  12. Any misuse, false information or misrepresentation of business status may result in the discount being removed and standard pricing applied.
  13. By accepting the discount, the client agrees to Elevon Group's standard service terms, payment terms and project delivery process.
  14. This promotion is subject to availability and may be limited to a specific campaign period, number of clients or closing date.
  15. Final approval of eligibility remains at the sole discretion of Elevon Group.
11 Contact Us +

For questions about this Privacy Policy or to make a privacy-related request, contact Elevon Group: